Reference

What Our Legal Framework Means for Your Account

These terms set out how 567win operates your account, what data we hold, and where access is available under local law. Availability depends on local law and eligible regions — including use of JazzCash, Easypaisa, and Raast as payment channels tied directly to your…

Jurisdiction-dependent accessAccount data rightsJazzCash, Easypaisa, Raast wallet termsCookie and tracking policyContact rights for data requests
567win What Our Legal Framework Means for Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about your rights under these terms — data access, account suspension, wallet disputes, or a request to correct account information — our support team handles policy queries separately from general account help. Reach us through any of the channels below and quote your registered contact number so we can locate your account record without delay.

Live Chat Open the chat widget from your account dashboard. For legal or data queries, select the policy topic so your message reaches the right team.
Email Support Send your policy or data request to our support email. Include your registered JazzCash, Easypaisa, or Raast number so we can verify your identity.
Account Help Centre Log in and navigate to Account Settings, then select Help. Policy-related requests submitted here are tracked and receive a written response.
HOW WE HANDLE POLICY

Data Handling, Cookies, Security and Your Account Rights

We hold only the data needed to run your account — your name, contact number, and the payment wallet you registered with (JazzCash, Easypaisa, or Raast). We do not sell this data to third parties. Here is how we handle the four areas that matter most to your account.

Data Retention

Account and transaction data is kept for the period required by applicable obligations, then deleted. You can request a summary of what we hold by contacting support with your registered number.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered number. Your wallet — whether JazzCash, Easypaisa, or Raast — can only be changed after re-verification. SSL encryption covers all data in transit.

Requesting Changes

To correct, update or request deletion of your account data, contact support via live chat or email. We aim to respond to data requests within a reasonable period and confirm every action in writing.

Legal and Policy Questions We Hear Most Often

These are the policy questions that come up most often from account holders in Pakistan. If your question is not covered here, open a chat from your account dashboard and quote your registered number.

Yes. Access depends on local law and eligible regions. It is your responsibility to confirm that using the platform is lawful in your location before opening or operating an account.

We hold your name, registered contact number, payment wallet details (JazzCash, Easypaisa, or Raast), and your transaction history. We do not hold more than what is needed to operate your account.

Yes. Contact support via live chat or email with your registered number. We will confirm your identity and provide a summary of the data held against your account within a reasonable timeframe.

Log in, go to Account Settings, and select Help. Describe the entry you believe is incorrect and include the date and amount. Our team will cross-check against payment records from JazzCash, Easypaisa, or Raast.

We may update our terms when required. Before any material change takes effect, we will send a notification to your registered contact number so you have the chance to review the update.

We retain account and transaction data for the period required under applicable obligations after closure, then delete it. You can ask for confirmation of deletion through our support email.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.